ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.
By achieving the ISO 9001 certification, Lane Telecommunications are able to demonstrate to customers and suppliers that the systems we have in place meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, Lane Telecommunications had to demonstrate our dedication and commitment to meeting our customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
Each year, an external Audit is carried out by a third party to ensure our systems are maintained and any non-conformances are noted for correction. Managing Director of Lane Telecommunications, Dave Bullock, said: ISO 9001 demonstrates our focus on quality and to customer service, and is the centre-in in everything we do allowing us to make continued improvement and fact-based decisions.
If you would like to check the validity of our ISO 9001 certification or find out more about the ISO 9001 principles we follow, please get in touch today, we would be delighted to speak with you.